Kickstarter Update #46: Fulfillment Update and How to Play Videos
Hello, Radiants! Fulfillment continues for the Cosmere RPG, and we’ve been loving the photos, unboxing videos, and overall excitement we’ve seen since backers have been receiving their pledges. Today, we’ll share the latest on fulfillment and some fun videos of our own!
Fulfillment Update
When we started fulfillment in September, we provided an estimate of 10 weeks to pick, pack, and ship everything out to backers. We’ve now completed 7 weeks of fulfillment, and we’re very close to that original schedule. Of course, we know that doesn't make the wait any easier for those who are still waiting, and we appreciate your patience. Here’s a progress update for each region:
USA
Fulfillment in the US, which is managed by Dragonsteel, continues to remain steady. Right now, we’re showing 82% complete on the progress tracker here, which means we’re in the final stages of Wave 1.0 fulfillment for the US!
To expedite overall fulfillment, we’re splitting some large orders into two deliveries. If you receive a partial shipment, that’s not usually cause for concern. We encourage you to follow up with Dragonsteel Support if the balance of your order has not arrived when we reach 100% complete on fulfillment.
Canada
Wave 1.0 shipments are complete, and Pick & Pack is now consolidating stock for Wave 1.1, which includes late surveys and replacements. If you haven’t received tracking for your initial order, please reach out to support@brotherwisegames.com for assistance.
Australia/New Zealand
VR Distribution is expected to ship all Cosmere RPG books by the end of this month. VR is still awaiting a shipment of additional items – primarily miniatures and the Mistborn Deckbuilding Game – but we didn’t want to delay the core RPG books. As we noted in our last update, Brotherwise is covering the unexpected expense of splitting shipments.
UK & EU
UK shipments are on track to be completed by the end of this month. EU fulfillment has begun, with shipping now well underway in Spain. Gamesquest expects to have all EU shipments complete within the next 3-4 weeks.
If you have any troubleshooting questions about UK or EU orders, please reach out to Gamesquest Backer Support. However, we ask that you hold off on shipment status requests until fulfillment is complete.
LATAM
After an initial freight delay, and CPF and RFC verifications, fulfillment is beginning this week. We’ll keep you updated, but expect fulfillment to be complete within 4 weeks. For customer service and outreach please contact Quartermaster Logistics.
Asia/Rest of World
VFI has added the Cosmere RPG to their hub tracker, listing it as “in consolidation.” This means VFI is combining products with other crowdfunding projects shipping to those regions. We’ve sent them all required stock and have prepaid all shipping costs. We’re concerned that this timeline is looking longer than other regions, and have asked VFI to prioritize this project. We will keep backers posted on progress.
Learn to Play
With physical fulfillment underway and digital rewards now available for every backer, this is a great time to learn how to play the Cosmere RPG! Here are some fun YouTube Shorts that cover the basics:
We have some longer-format videos coming soon, so keep an eye out for those!
All-Star Actual Play
With the US retail release coming in November, we’re gearing up for an exciting launch. During Gen Con, we announced an actual play featuring Jasper Cartwright (Dimension 20, Dark Dice, NADDpod) as the GM for a party starring Abubakar Salim (House of the Dragon, Raised by Wolves) as the heir to Highprince Roion!
We're excited to share more information about this one-shot very soon. Stay tuned!
Thank You!
Thanks for supporting the Cosmere RPG. We appreciate all the kind words we’ve heard from the lucky backers who have already received their rewards, but also from those of you who are still eagerly awaiting delivery. Please know that backer fulfillment is our top priority and we’re doing everything we can to deliver on our promises!